Welcome to Whimsy Hollow Jewelry. By using our website and purchasing from our shop, you agree to the following terms and conditions. Please read them carefully.

Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms of Service, as well as our Privacy Policy, Refund & Exchange Policy, and Shipping Policy. If you do not agree with any part of these terms, please do not use our website or services.

Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their enjoyment of the site. Any attempt to disrupt, damage, or misuse the website is prohibited.

Product Information

We make every effort to provide accurate product descriptions, images, and pricing information. However, we cannot guarantee that all details are completely error-free. We reserve the right to update, correct, or change product information at any time without prior notice.

Payments

All payments are processed securely through Shopify and approved payment providers. By placing an order, you agree to pay the full amount shown at checkout, including shipping fees and any applicable taxes.

Shipping and Delivery

Please see our Shipping Policy for full details about processing times, shipping methods, delivery estimates, and costs. Delivery times are estimates and may vary due to factors beyond our control such as weather, holidays, customs, or postal delays.

Refunds and Exchanges

All sales are final. Please refer to our Refund & Exchange Policy for information about damaged items and eligibility for store credit or replacement.

Custom Orders

Custom and made-to-order jewelry may require extended processing times (typically 4–6 weeks). Because these pieces are made especially for you, they are not eligible for returns or exchanges except in cases of damage.

Intellectual Property

All content on this website, including designs, text, images, product photos, logos, and branding, belongs to Whimsy Hollow Jewelry and is protected by copyright law. You may not copy, use, or reproduce any content without written permission.

Limitation of Liability

To the fullest extent permitted by law, Whimsy Hollow Jewelry is not liable for any direct, indirect, incidental, or consequential damages that arise from the use of our website or products. We cannot guarantee uninterrupted access to the website or that it will always be error-free.

Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to our data practices.

Changes to These Terms

We may update or modify these Terms of Service at any time. Changes will be posted on this page with the updated date. Your continued use of the website after changes are made indicates your acceptance of the updated terms.

Governing Law

These Terms of Service are governed by the laws of the State of Oregon, United States. Any disputes related to the use of this website or our products will be handled in the courts of Clark County, WA or Multnomah County, OR.

Contact Us

If you have any questions about these Terms of Service, please reach out at:
📧 WhimsyHollowJewelry@gmail.com